This section of our FAQ will answer all payment related questions you might have. Click any of the questions below to view the answer.
The order status page in your account will (hopefully) answer all your payment questions. Be aware that you need to be logged in with the account from which you placed the order.
Please click here to view the status of your payment.
We might ask for your login details. Please make sure you have them ready.
We accept the following payment types:
For you convenience we have listed our most important payment methods and gave them a rating in the table below. The ratings give you a good idea on how discrete, easy and secure a payment method is. We also included a rating based on the speed of a payment method so you can easily make a choice based on your personal preference.
|Cash Registered Post|
Your credit card / bank statement will NOT show any reference to cannabis. The name that will appear on your statement will either be SSB Holland or DOCDATA Payment, so nobody will be able to tell what you have bought or where you bought it.
When paying by bank transfer, please make sure to use the IBAN or SWIFT/BIC code where appropriate, and INCLUDE YOUR 12-DIGIT ORDER NUMBER (REFERENCE CODE).
Customers who order a large amount of seeds are eligible for a discount.
Seed orders for the following amounts - which must be made in a single order, from a single account - receive the following discounts:
The International Bank Account Number (IBAN) is an international standard for bank transfers made between accounts in different nations. The IBAN was initially developed to facilitate payments within the European Union.
The IBAN consists of a country code and two check digits, followed by up to thirty additional alphanumeric characters which identify the particular bank, plus the individual account which is making or receiving the payment. These latter characters are known as the BBAN (Basic Bank Account Number).
The Dutch IBAN is composed out of the following numbers:
NLkk BBBB CCCC CCCC CC
NL is the standard country code
kk is the numeric country code
BBBB is the code identifying the bank (in Germany this is known as a "bankleitzahl")
CCCC CCCC CC is the identifying number of the particular bank account
SWIFT aka BIC The Society for Worldwide Interbank Financial Telecommunication (SWIFT) operates a worldwide financial messaging network. Messages are securely and reliably exchanged between banks and other financial institutions. Internationally, SWIFT codes are more commonly used than IBAN codes. However, the IBAN codes can be used for transfers between most European banks.
Our basic charges for postage are:
Standard packaging and postage fees inside Europe: €7.50
Standard packaging and postage fees outside Europe: €12.50
Optional insured postage can be obtained for an additional €5.00